Overview Trip

After a quite long time arranging a comprehensive tour for a group of 8 pax, our travel consultant and our customer – Ma*** ended with a perfect itinerary as per our customer’s interest and preference. Lots of questions and suggestions were raised to meet his expectation. As a result, he had an ultimate travel experience in Vietnam with his group of friends.

Trip planning highlights

  • 25 messages exchanged
  • 5 trip plan versions shared
  • Travelers completed their trip!

BRIEF ITINERARY:

Day 1 Siem Reap Arrival - City tour

Day 2 Angkor Wat Sightseeing - Sunset (B)

Day 3 Day trip to Tonle Sap Lake - Fly to Ho Chi Minh (B)

Day 4 Cu Chi Tunnels - City tour (B)

Day 5 Mekong Day on bamboo boat (B, L)

Day 6 Ho Chi Minh - Fly to Hanoi - Shopping time (B)

Day 7 Hanoi City tour (B)

Day 8 Day trip to Trang An- Bai Dinh (B, L)

Day 9 Hanoi - Halong Bay (B, L, D)

Day 10 Halong Bay - Hanoi - Puppet show (B, Br)

Day 11 Hanoi - Depart (B)

Summary of the trip planning conversation

Below are some useful excerpts from the trip planning conversation

Will Nguyen

Travel Consultant

Good evening Ma***.

Warmest Greetings from vietnamtour.in . Thanks for your interest in our package.

Regarding to your request, I would like to send you a detailed itinerary for 5 day trip to discover the southern part of Vietnam.

This trip will bring you the wonderful tours accompanied by qualified service with most highlights through Vietnam included:

  •  Learn our history by visiting Cu Chi Tunnels to understand more about American war.
  •  Ho Chi Minh city – Known as Sai gon, is the business and financial hub of VN
  • Mekong Delta which is considered the 'rice bowl' of Vietnam, is carpeted in a dizzying variety of greens
  •  Vung Tau: - separated from the mainland by a gulf river called Co May river, which is naturally endowed of beautiful beaches, mountains around the city and cool climate throughout the year

The price offers are the land tour + international flights cost separately attached below. You can book  a  full tour package or only the land tour in advance. 

Please open the following attachment for all details.

 Do not hesitate to ask me when you need any advices by leaving a message via whatsapp + 84 898 578451 also,

Have a good night & wait for your ideas!

Best regard,

 Will

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M

Ma***

Traveller

Dear  Will...

Sorry  for the delayed reply..

We can arrange  for our flights from Bombay (India) to Sieam Reap and back from Hanoi to Bombay, we would need your inputs  for the local trip

I wonder if you can help us with a  customised tour  for 8 pax.. we would need you to arrange for and provide the following

1)  a dedicated vehicle with English speaking driver  cum guide

2)  pick up from Seam Reap airport on day 1  ( we arrive by 8.50  in morning), drop off at hotel,  and sight seeing in the late after noon / evening (Sunset at Ankor Wat)

3)  Day tour of Ankor wat  - at Sunrsie + the  famous lake in Seim Reap)

4) Half day tour of Seim reap  ,  evening flight to Ho Chi Min City 

5)  Ho ci Min city tour  Cu Chi tunnel and city tour

6)  Mekong river day cruise

7)  drop off at Airport for 9.00 morning flight to Hanoi

8)  half day tour of Hanoi- city

9)  Over night Halong Bay cruise 

10)  evening half day tour of Hanoi

11)  Drop off at airport from flight to India (10.00  morning flight

Please OFFER for  vehicle  + Driver for all three destinations  Siam Reap, Ho Chi Min,  Hanoi

Night stay  at all three destinations- 4 star hotels are necessary

Sight seeing at all three destinations

and IF possible  offer for internal flights from Siem Reap to Ho Chi Min City and  Ho Chi Min to Hanoi

also include the over night cruise of Halong bay on a deluxe boat

we WILL ARRANGE for   our international flights, medical insurance and visa

PLEASE CLEARLY INDCIATE WHAT IS INCLUDED AND WHAT IS EXCLUDED IN YOUR OFFER

Regards

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Will Nguyen

Travel Consultant

Hi Ma***,

Based on your itinerary, I would like to send you the details starting from 25 Oct to 04 Nov 2019.

I have designed a lit to save the budget and get more interesting destinations when more activity and Ninh Binh city On day 08 added

The sunset in Angkor included in our program, however,

For the sunrise in Angkor or Tonle Sap (famous lake), unnecessary to visit when you need to get up early to start a tour and pay the entrance fee again to come in.

The price offers includes 01 regional flight (siem Reap – Ho Chi Minh) and 01 domestic flight ( ho Chi Minh – Hanoi).

Entrance fees, English Speaking, transfer.

Please check the attachment for more details and hope to get your reply soon.

Thanks

Will

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M

Ma***

Traveller

Dear  Will thanks....

The programme sounds OK to start with 

BUT  we need some changes and clarification

1) On day 1- 25th Oct, we would like to first check into hotel (remember we have a long flight from Bombay to Siem Reap)   and than do a half day sight seeing as listed by you

2)  On day 6-31st Oct, please put us on an earlier flight to Hanoi from HCMC (departure around 10.00 in morning)

3) On day 9- 3rd Nov,  we need a private car for transfer from Hanoi to Halong bay area (The shuttle bus takes a long time), similarly on return

4)  The Halong bay cover night cruise is include in your offer price , right ??.  (You are indicating 'Lavender'- in your accommodation list, page 2)

I assume it is Lavender cruise, please confirm that we get 4 cabins for 4 couples, which is the boat on offer for the overnight cruise. Unfortunately  I am unable to 'open' the lavender website.

However in your list  On day 9-  3rd Nov,  you have not indicate the Halong Bay over night cruise in the list of "our services"

5)  Please RECONFIRM that all  entry  fess , where applicable are included for the various tourist spots you have listed.  ALSO  will the Ankor Wat  complex be open on our asking dates of 25 and 26th Oct 

Please advise on the visa, do we get it from here in India or on arrival?

The tips to  drive rand guide, what would be expected of us

The average meal cost per person , and availability near our hotel listed

Any other expanse to our account, which you can visualise

Thanks a lot in advance 

Regards

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Will Nguyen

Travel Consultant

Hi Ma***,

Thanks for seeing your interest in our package.

Please help me see the new quotation  for additional fee:

+ early check in in 25 Oct 2019 in Siem Reap Hotel

+ Private car from Hanoi – Halong – Hanoi

Some typo text and dates I Did and correct it in the new attachment. Kindly take a closer look.

Also, I would answer you and give more details about your pending questions below:

1) On day 1- 25th Oct, we would like to first check into hotel (remember we have a long flight from Bombay to Siem Reap)   and than do a half day sight seeing as listed by you

We do an early check in with 50% hotel surcharge on 25 Oct 2019 and take a short rest before getting an half day city in the afternoon

2)  On day 6-30st Oct, please put us on an earlier flight to Hanoi from HCMC (departure around 10.00 in morning)

It is the ideal time because we only confirm the flight time when we check and book  the available ticket.

Here could be the flight you want: 10:30 – 12:35 VietJet Air

3) On day 9- 2rd Nov,  we need a private car for transfer from Hanoi to Halong bay area (The shuttle bus takes a long time), similarly on return

4)  The Halong bay cover night cruise is include in your offer price , right ??.  (You are indicating 'Lavender'- in your accommodation list, page 2)

Yes, you will enjoy 2 days one night in Halong Bay trip .

I assume it is Lavender cruise, please confirm that we get 4 cabins for 4 couples, which is the boat on offer for the overnight cruise. Unfortunately  I am unable to 'open' the lavender website.

However in your list  On day 9-  2 Nov,  you have not indicate the Halong Bay over night cruise in the list of "our services"

We will check the availability after your confirmation. Surely,  if it is available, 4 couples will stay in 4 cabins privately.

I have edited the link. Please click it for more details and the dates, also.

5)  Please RECONFIRM that all  entry  fess , where applicable are included for the various tourist spots you have listed.  ALSO  will the Ankor Wat  complex be open on our asking dates of 25 and 26th Oct 

Entrance fees is included in our package.

Angkor Wat complex opens from 4.30am to 5.30pm every day (Angkor Wat)

In our itinerary, you would visit Angkor Wat  26 Oct 2019. On 25 Oct, you will do a city tour in Siem reap.

Please advise on the visa, do we get it from here in India or on arrival?

In term of visa approval, it is better for us to do it that we can get the double check, more convenience and save your time in Vietnam.

  • For Vietnam Visa, you could show the visa approval letter and pay 25$/pax Stamped fee on your own.
  • For Cambodia Visa, you only do a visa on arrival at Siem Reap Airport and pay 30 $ /pax for stamped fee on your own.

The tips to  drive rand guide, what would be expected of us.

The average meal cost per person , and availability near our hotel listed:

Any other expanse to our account, which you can visualize           

Our price is guaranteed with NO HIDDEN COST.

When you arrive Vietnam and Cambodia , you only need to pay for your personal expense and Visa fees which will be estimated as below:

Personal expense

Cost per person

Vietnam Visa Stamp Fee

25USD

Cambodia Visa Stamp fee

30 USD

Lunch/ dinner with local foods on the streets or local stall

3-5 USD

Lunch/ dinner at Indian restaurants

10-15 USD

Tips for local guide and driver if interest

3USD/ person/ day


The expense in both countries is not expensive so feel easy to enjoy your trip.

Here is some locations near your hotel in each city you stay. Easy access by walking 9 around (1-2 km):

City

Restarurant

Siem reap

Dakshin restaurant

Curry Walla

Ho Chi Minh

+Tandoorvietnam

+Benaras

Hanoi

Tandoorvietnam

Grills & Gravy Indian Restaurant

Khazaana

Also, the airfare cost changes day by day with higher price. 

Hope to get your answer soon and feel free to ask me anytime.

Thanks

Will

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M

Ma***

Traveller

Hello  Will

Had  a look

Seems OK,  but  the 50%  Surcharge is not justified....  Please advise on your BEST  un negotiable offer, how does US$ 1050.00 sound ??

Also  Day 10-  Halong bay to Hanoi... there is  mistake once again...you are indicating a Shuttle bus...it should be private car

1)  Advise on your payment terms  ( we normally do a 25-30% advance and balance on arrival to you)

2)  Advise on your validity of  offer,  We will discuss within our group and can possibly make a decision by July  end , we are also seeking another offer

3)  Do you have a partner in India ??  Tour operator ??

4)  What about past refence from Indian travellers, is there someone who has booked and sued your services ??

Best  regards

 

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Will Nguyen

Travel Consultant

Hi Ma***,

It is hotel policy,therefore,  we cannot negotiate to them.

As you know, the clients do a check out  process at 14.00 pm so you only pay more surcharge to get the rooms for check in.

To my best offer, only 1,060 USD for one pax.

Also, we could offer visa approval letter to Vietnam without any charge that could save your time instead of coming to Vietnam Ambassador in Indian and pay more money and

When we support your letter,  you must only 25 $ for stamped fee in Vietnam.

Sorry for my typo. It will be a private car.

1)  Advise on your payment terms  ( we normally do a 25-30% advance and balance on arrival to you)

In term of deposit payment , you only do 30% total (deposit)  and adding more 3% transaction fee via credit cards when I make  a payment link on Onepay.

2)  Advise on your validity of  offer,  We will discuss within our group and can possibly make a decision by July  end , we are also seeking another offer

As you see, the airfare cost changed day by day. Also, we only check the availability of service room after your confirmation. If it is full, we must change another options with a higher price. That means hope you could finalize your trip soon that we can block the service and hold them.

End of July seems like to be far :D. the rate could be changed considerately.

3)  Do you have a partner in India ??  Tour operator ??

We are local travel operation in Vietnam.  We have cooperated with some travel agents in Indian but it is a secured information that we cannot share.

Also, we have some business trips in the last years to India to know more about your culture and market inspections.

4)  What about past refence from Indian travellers, is there someone who has booked and sued your services ??

About the Indian travelers, it is personal info, but we get the permission from her. You could contact her for more confidence about us.

Apa***  (apa***01@gmail.com)

Thanks and have a good evening.

Will

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M

Ma***

Traveller

Ok  Will  …

I managed to talk to Aparana.. she was APP praise for u and the team ...SO  sounds good for us

Allow me some time to discuss and get back to you...in the meantime

What are the implication  if we AVOID the following

DAY 8:01 NOV 2019 -  DAY TRIP TO NINH BINH (B, L) 

Regards

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Will Nguyen

Travel Consultant

HI Ma***,

So excited when hearing that.

Thanks for your belief.

When removing DAY 8:01 NOV 2019 -  DAY TRIP TO NINH BINH (B, L), the price per pax is 1,027 USD (71,580 INR) /pax

Please check the attached file for more details.

I strongly recommend to take a glimpse into this Ninh Binh which  boasts of the most majestic and impressive nature landscapes. Its heavenly bays strewn with islets and valleys covered in lush rice paddies have since become some of Asia’s most iconic views in Vietnam.

Hope to get your ideas soon.

Thanks

Will

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M

Ma***

Traveller

Thanks... 

What we meant was totally  eliminate the day 8

Reduce the trip by one day...…See what you can offer

ALSO,  you point is noted, will seriously  ask the group to INCLUDE the Ning Binh as per original offer

 

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